Privacy Policy
Introduction
At GigoEscrow, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By using GigoEscrow, you agree to the practices described in this policy.
Information We Collect
- Personal Information: When you register on our platform, we collect personal information such as your name, email address, phone number, and payment information.
- Transaction Information: We collect details related to your transactions, including the amount, the parties involved, and the terms of the transaction.
- Technical Information: We collect technical information such as your IP address, browser type, device information, and cookies to enhance your user experience.
- Usage Information: We collect information about how you use our services, including pages viewed, links clicked, and other actions taken on our platform.
How We Use Your Information
- To Provide Services: We use your personal and transaction information to facilitate and process your transactions securely.
- To Communicate: We use your contact information to communicate with you about your transactions, respond to inquiries, and provide customer support.
- To Improve Services: We analyze technical and usage information to improve our services, enhance user experience, and develop new features.
- To Comply with Legal Requirements: We use your information to comply with legal obligations, prevent fraud, and enforce our terms and conditions.
How We Share Your Information
- With Transaction Parties: We share necessary transaction details with the parties involved to facilitate the transaction.
- With Service Providers: We share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services.
- For Legal Reasons: We may disclose your information if required by law, legal process, or governmental request.
- In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage practices.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
- Access and Update: You have the right to access and update your personal information by logging into your account settings.
- Delete: You may request the deletion of your personal information, subject to legal and contractual restrictions.
- Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the communications.
- Cookies: You can manage your cookie preferences through your browser settings.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and indicating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
GigoEscrow Details
Address: Lagos, NG
Email: support@gigoescrow.com
Phone: +234 803 276 0575
Effective Date: 1 June, 2024.
Apps on Google Play & Apple store
Download the GigoEscrow app from Google Play or the Apple Store to manage your transactions on the go. Our mobile app offers all the features of our online platform, including secure services, instant money transfers, financial consultations, and fraud protection, all within a user-friendly interface. Stay connected and in control, anytime and anywhere.